February
27 Fri
26 Thu
25 Wed
False Incidents Reported on February 24, 2026
resolvedMINORaffectedCustomer Portal,Login & Authentication
Yesterday evening around 9:00 PM CET (February 24, 2026), our status monitoring system automatically created three incidents related to Authentication and Customer Portal.
These incidents have been deleted. The root cause was an error in our uptime monitoring check itself — not in the systems being monitored. In other words, there was no actual downtime; both services were operating normally throughout.
We have resolved the underlying issue, and the monitoring system has been corrected to prevent false incidents going forward.
We apologize for any confusion.
Best regards,
The installer.com
Infrastructure Team
23 Mon
20 Fri
January
No activity reported
December
No activity reported
