The Customer Portal is working normally again.

A code issue leaked redis connections, so increasing our number of pods increased connection counts that reached the limit. We cleared the connections and released a fix to the leak.

The API is responding to requests normally again.

Projects, scheduling and workflows are working normally again.

The issue has been resolved.

The incident has been resolved

An update to some wording and layout on the installer app caused our automated tests to fail and report an outage. The tests have been updated and the outage has been removed as a false positive on our status pages.

The incident has been resolved

The incident has been resolved

The "support has moved" modal was overriding the page and the navigation tests failed navigating due to the focus.

The "support has moved" modal was overriding the page and the navigation tests failed navigating due to the focus.

Our platform for automated checks had a configuration issue causing false positives to be reported. We will remove these incidents from our status page and downtime statistics. No users we affected by this incident as it was purely a false positive and an error in the automated reporting system.

UI change in app caused assertion key to mismatch. No real downtime.

The issue was related to failing translations being downloaded from our third party CDN, causing false positive on authentication check since the expected key was not rendered correctly. The authentication worked throughout.